Our Guarantees

Stay cool and comfortable with our professional air conditioning
installation services in Jacksonville.

OUR COMMITMENTS TO YOU

RESPECT FOR YOUR HOME

  • RED CARPET SERVICE
  • SAFETY AND COMFORT
  • NEAT, CLEAN & PROFESSIONAL
  • FLOOR SAVERS
  • PROVEN PARTS & EQUIPMENT

THE BEST GUARANTEES

  • PARTS & MATERIALS
  • EQUIPMENT
  • LABOR
  • 100% SATISFACTION GUARANTEED

RESPECT FOR YOUR TIME

  • ON-TIME APPOINTMENTS
  • STRAIGHTFORWARD PRICING
  • WAREHOUSE ON WHEELS
  • WE’LL FIX IT RIGHT

THE BEST TEAM

  • BACKGROUND CHECKED
  • DRUG TESTED
  • HIGHLY TRAINED
  • EXPERIENCED

THE ONLY COMPANY WITH THESE GUARANTEES

Our Guarantees | Chills On Wheels Heating & Air Contractors, Inc.

YOUR PEACE OF MIND COMFORT GUARANTEES INSTALLED BY YOUR HOME COMFORT HEROES!

After performing a heat-loss/gain calculation, We GUARANTEE 1 year on the Basic and 5 years on the Premier, Supreme and Optimum that it will heat or cool your home as stated below:

  • Heating Season: the heating system at the thermostat will maintain 75* on a 0* day. 70* difference from the outside temperature.
  • Cooling Season: the air conditioning system at the thermostat will maintain 75* on a 95* day. 20* difference from the outside temperature.
  • If the temperature range we have promised is not achieved after analyzing the system, we will replace the system at no charge. WE WANT YOU COMFORTABLE!

$500 NO FRUSTRATION GUARANTEE

If your system breaks down during the first two (2) years and leaved you without heating or cooling, we guarantee to repair your system within 4 hours from the time you contact our technician, or we will pay you $500 for your inconvenience.

 

PROPERTY PROTECTION & CLIENT RESPECT GUARANTEES

Our installation technicians are the best in skill, attitude, and workmanship, and while they are in your home, your property will be protected from any possible damage. Our technicians will not swear or use tobacco products while in your home. They are all drug screened and criminal background checked. They will courteously answer any questions or concerns, and leave your home neat as they found it. They will wear protective shoe covers and place floor protection on traffic areas. If they fail to do any of the above, we will give you four (4) years Ice Cold Savings Plan ($648 value) at no charge to you.

 

NO LEMON GUARANTEE

If the compressor in your AC fails in the first five (5) years, we don’t just replace the compressor, we install a completely new AC Unit. Note: On the Basic System, if your compressor fails in the first ten (10) years, you get a new compressor (labor to install is not included). If the heat exchange in your furnace fails in the first ten (10) years we install a completely new furnace. Note: On the Basic System, if your heat exchanger fails in the first ten (10) years, you get a new furnace (labor to install is not included). Why should you be stuck with a lemon?

 

100% MONEY BACK GUARANTEE FOR 2 YEARS

We insist on your 100% complete satisfaction. We guarantee that the equipment we have installed will perform as stated. After analyzing the system, if it does not heat or cool your home to your satisfaction in the first two (2) years, we will remove it and return 100% of your investment. You can’t lose!

"APPLES TO APPLES" GUARANTEE

Anyone can install something cheaper by cutting corners and pricing it for less, so it’s important to know what is, and what is not included in any heating and cooling system you choose for your home, all in writing for your peace of mind. Our “Apples to Apples” Guarantee is our promise to you, that you cannot find a comparable installation for less…or we’ll pay $500 and match the price. All we ask is that the comparison be “Apples to Apples”. You must provide an estimate less than 30 days old from a reputable company.

  • We will give you One (1) FREE year of Ice Cold Savings Plan Membership valued at $162 to keep the life of your unit going strong.
  • We offer monthly payments through financing , no credit needed!