We have compiled the most frequently asked questions about AC Maintenance, AC Repair, and air ducts. If you do not see your question, give us a call at (904) 379-1606.

It would be best if you had your Air Ducts cleaned every 3 to 5 years. If your family suffers from allergies, you may need to have them cleaned more often.

We recommend checking your air filters once a month. If you have a disposable filter and it is dirty, throw it away and replace it with a new one. Are you tired of remembering to buy filters? Check out our filter subscription service.


If the airflow is restricted, the unit will freeze up. Check the filter first. If it is dirty, then replace or clean it. If it is clean, then make sure that the air return is not blocked. Another cause is a refrigerant leak, and one of our trained technicians can check for that!

Your unit is continuously running at temperatures below 100

You notice new noises or smells caused by the unit

The AC unit blows out warm air when it should be cool

Your utility bill drastically increases

There are a few ways to maximize the efficiency of your unit. Ensure all of your vents are open and not blocked, and use ceiling fans to help cool the rooms you are using. Aprogrammable thermostat will help you monitor what temperature your thermostat is set at during different times throughout the day, allowing you to turn it up or down based on whether or not you are using it at that time. Also, make sure and check/change your filters and have your unit on a regular maintenance schedule.


If your electricity bill has dramatically increased, the unit is cooling poorly, or you have had numerous repairs, it is probably time to replace it. Have one of our to determine if it is time to replace the unit or if it requires a simple repair.
A correctly sized unit should not rely on the size of the structure. The size of the unit is based on the layout of the design and how air will flow. Schedule a visit with one of our trained technicians. They will measure and evaluate the form and orientation to determine the right size for the structure, so it is energy-efficient.
If properly taken care of, a good unit can last around 15 years. To extend the unit’s life, replace your filters regularly and keep debris away from the outside unit. This debris obstructs the airflow preventing it from working correctly. Also, try to place the unit in a shaded area during the hottest part of the day.
My AC Unit is leaking on the inside of my home. What causes this? Indoor air handlers are located inside the home and remove heat and moisture from the air. A pan is used to collect moisture, but sometimes the drain line to the pan can become clogged. You can remove the drain line and give it a good cleaning with vinegar to remove the build-up.
We recommend setting your thermostat to 68 in the winter and 78 degrees in the summer.
Most definitely! Today’s energy-efficient models do a lot more cooling with a lot less electricity. Units that are ten years old can be 60% less efficient than new units.
Make sure that the power to the unit is on. Check for blown fuses and tripped circuit breakers. Clean or change the filters if they are dirty. Change the batteries in your thermostat if it is not coming on and check the settings if necessary.
It is the backup heating element for when the temperature outside is too low for the heat pump to work effectively.
It is the backup heating element for when the temperature outside is too low for the heat pump to work effectively.
It is the backup heating element for when the temperature outside is too low for the heat pump to work effectively.
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  • Name, Address, Telephone, Email
  • Installation date or closing if newly constructed
  • Product model/serial numbers
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